Here at The SNKR Head, 100% customer satisfaction is our priority. We know it's pretty daunting buying stuff online because lots of things can go wrong, but never fear!


It is understandable that sometimes you may change your mind about an online purchase. You can purchase our products in full confidence, as we provide a 7 days refund policy on the terms that the product is returned in an unused condition.

Defective Products:

Contact us immediately if the item arrives defective. We require you to let us know of any defects within 24 hours of delivery or we won't be able to issue a refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item).


Exchanges are slightly more difficult as we have a selected quantity of products that we stock so we may not have the products your looking for but don't worry, just drop us an email at:



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